CANCELLATION POLICY
We ask that you please reschedule or cancel at least 1 day before the beginning of your
appointment or you may be charged a cancellation fee.
Our appointments are very important at Studio T and are reserved especially for you, we
understand that sometimes
schedules adjustments are necessary; therefore, we respectfully request at least 24 hours
notice for cancellations.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough
notice, we miss the opportunity to fill that appointment time, and other clients miss the
opportunity to receive services. Our appointments are confirmed 48 hours in advance because
we know how easy it is to forget an appointment you booked months ago. Since the services
are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card
to have on file.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period and need to cancel, the client then must
cancel within 4 hours of appointment to avoid cancellation fee
time or will result in a charge equal to 50% of the reserved service amount.
- Multiple services not cancelled 24 hours in advance will be charged 25% of the reserved
service amount, per service.
The cancellation policy allows us the time to inform our standby guests of any availability, as
well as keeping our scheduled filled, thus better serving everyone. Studio T salon policies are
presented and provided in the best quality and tradition of excellent servicing for our
established and
future clientele. Thank you for viewing and supporting our policies criteria.
CONFIRMATION NOTIFICATIONS
As a courtesy, we will EMAIL/TEXT you to confirm your service appointments prior to your
appointment date. Please understand that it is your responsibility to remember your
appointment dates and times to avoid late arrivals, missed appointments and the cancellation
fee.
CLIENTS RECEIVE DISCOUNTS WHEN SALON CANCELS
Studio T stands by our policies, we feel that it is only fair that we honor the same policies to
our clients, if in any reason the salon has to cancel on a client less than 24 hours of the
appointment scheduled; we will honor 25% off on your next service. But, if the cancellation is
due to situations that are out of our hands such as power outage, unfortunate incidence, act
of God or force majeure, etc… that requires the salon to be closed during
regular business hours, we would gladly reschedule your appointment. The 25% discount will
not apply.