CANCELLATION POLICY

We ask that you please reschedule or cancel at least 1 day before the beginning of your

appointment or you may be charged a cancellation fee.

Our appointments are very important at Studio T and are reserved especially for you, we

understand that sometimes

schedules adjustments are necessary; therefore, we respectfully request at least 24 hours

notice for cancellations.

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough

notice, we miss the opportunity to fill that appointment time, and other clients miss the

opportunity to receive services. Our appointments are confirmed 48 hours in advance because

we know how easy it is to forget an appointment you booked months ago. Since the services

are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card

to have on file.

- Less than 24 hour notice will result in a charge equal to 25% of the reserved service amount.

- “NO SHOWS” will be charged 50% of the reserved service amount.

- Appointments made within the 24 hour period and need to cancel, the client then must

cancel within 4 hours of appointment

time or will result in a charge equal to 50% of the reserved service amount.

- Multiple services not cancelled 24 hours in advance will be charged 25% of the reserved

service amount, per service.

The cancellation policy allows us the time to inform our standby guests of any availability, as

well as keeping our scheduled filled, thus better serving everyone. Studio T salon policies are

presented and provided in the best quality and tradition of excellent servicing for our

established and

future clientele. Thank you for viewing and supporting our policies criteria.

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CONFIRMATION NOTIFICATIONS

As a courtesy, we will EMAIL/TEXT you to confirm your service appointments prior to your

appointment date. Please understand that it is your responsibility to remember your

appointment dates and times to avoid late arrivals, missed appointments and the cancellation

fee.

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CLIENTS RECEIVE DISCOUNTS WHEN SALON CANCELS

Studio T stands by our policies, we feel that it is only fair that we honor the same policies to

our clients, if in any reason the salon has to cancel on a client less than 24 hours of the

appointment scheduled; we will honor 25% off on your next service. But, if the cancellation is

due to situations that are out of our hands such as power outage, unfortunate incidence, act

of God or force majeure, etc… that requires the salon to be closed during

regular business hours, we would gladly reschedule your appointment. The 25% discount will

not apply.

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